Skills Needed : Program Management

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 Preparing for a project manager job requires a combination of education, experience, and personal qualities. Here are some tips that can help you prepare for a project manager role:

Gain education and certifications: A project management certification, such as the Project Management Professional (PMP) certification, can demonstrate your knowledge of project management principles and practices. Consider earning a degree or taking courses in project management, business administration, or a related field.

Develop project management skills: Seek opportunities to develop your project management skills by volunteering for project roles or working on small projects. Look for opportunities to take on leadership roles and practice effective communication, team building, problem solving, and time management skills.

Build experience: Seek out project management roles, even if they are in a volunteer or internship capacity. This will help you build your experience and develop your project management skills.

Stay up-to-date: Stay informed of the latest project management trends, best practices, and technologies. Attend conferences, seminars, and webinars to learn from industry experts and network with other project management professionals.

Develop soft skills: Project managers need strong interpersonal skills, such as communication, leadership, and conflict resolution. Develop your emotional intelligence and learn to work effectively with diverse teams.

Learn to use project management tools: Familiarize yourself with project management software, such as Microsoft Project or Trello, and learn to use them effectively.

Prepare for interviews: Study common interview questions and prepare answers that demonstrate your project management experience, skills, and qualifications. Be ready to provide examples of your project management successes and challenges.

By following these tips, you can develop the knowledge, skills, and personal qualities needed to succeed as a project manager. Remember to continually learn and seek out new opportunities to build your experience and expertise.

Company : YML

This role will focus on planning, directing and coordinating projects from initiation through to implementation.

• Develop and deliver project management program encompassing all the details of the program to the clients, internal stakeholders, YML executives and team members.
• Timeline and Release schedule
• Risk/Issues/Dependencies/Change Management
• Accurate communication and Collaboration with all stakeholders
• Metrics reporting
• Establishing Cadence

 Providing right training/guidance

• - Guidance on Monitoring and Tracking

• - Guidance and Review Reporting
• - Guidance on PM skills
•  Review and manage a continuous improvement process across the account for all projects.
•  Perform regular project reviews and report metrics for continuous improvement and operational excellence.
• Manage project managers by:
  - Setting Key Result Areas and expectations for each team member.
  - Setting the right processes that will be followed for each program and socializing with team
  - Supervising and monitoring team performance – Timely 1-1s and feedbacks
  - Reviewing performance and recommending appropriate actions
  - Identifying and recommending staff augmentation and development requirements
  - Keeping a tab on burnout and attrition levels
  - Coach and conduct training/workshops for engineering teams and project management team on various agile frameworks and usage of various agile project management tools.

Organization : EY

Program and Project Management Lead

• Responsible for the delivery of all the approved IT programs and projects on time, within budget, meeting client/business requirements and in compliance with all relevant standards
• Leads project teams consisting of cross-functional, global and virtual groups and directly supervises staff, ensuring the appropriate expectations, principles, structures, tools and responsibilities are in place to deliver the program and deliver excellence
• Contributes in delivering a scalable transition process to support the deployment of services into production
• Builds successful partnership, persuades and influences internal and external stakeholders across diverse disciplines to promote engagement with the program and get stakeholder buy-in
• Proactively identifies risks and issues on programs and leads the team to develop risk management and issues management plans

Your Key Responsibilities

• Within large projects, defines and maintains realistic project plans, monitors progress against agreed quality and performance criteria and ensures programs of work are correctly allocated and resourced
• Ensure adherence to the relevant program management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management
• If required for critical and high-visibility programs, would take the responsibility to present plans, risks and recommendations to senior business leaders within EY
• Works with project managers to provide support and guidance for the individual projects within a program of work and manage people / teams.
• Actively contributes to the development and improvement of project governance framework for use across programs of work
• Builds long-term relationships with internal and external IT and business leaders, ensuring engagement and formal agreement from a diverse range of stakeholders throughout
• Using data and analytics tools to forecast customer and support impact for new projects and programs
• Effective management of project resources against time, cost and materials
• Design, Implement and guide project and support teams towards efficient and effective support models which maximize customer satisfaction, leveraging industry best practices such as PMI, ITIL and Agile methodologies
• Track and report overall performance and related metrics to senior management
• The position is responsible for providing strategic and operational advice and a coordinated approach to the management of ET Project Portfolio and the associated Project Management Methodologies
• Identify areas of opportunities, undertake continual development and review of the Project Management Methodology as required
• Develop and implement Project Management education and training based on opportunities and gap assessments
• Responsible for achieving organizational budgetary goals through effective utilization of resources and efficiency methods that are identified as a part of continual improvements
• Manage stakeholder client and business owner involvement in the project’s delivery, ensuring appropriate change management and communication planning
• Effective communication with a variety of audiences at senior levels
• Ability to manage risks to delivery unit and escalations pertaining to client and business specific impacts to the identified goals
• Responsible for operational readiness to support new products and services as per technology and strategic roadmap
• Responsible for delegation and segregation of duties as required with reporting delivery leaders and ensure implementation of the same
• Responsible for driving organizational wide employee initiatives, benefits, learning and compliance metrics as per schedule and senior management directives

Skills And Attributes For Success

• Excellent interpersonal and communications skills (both oral and written) with the ability to clearly communicate complex messages to a variety of audiences
• Strong decision-making skills (quick and efficient decisions)
• Demonstrated competency in developing and managing complex project plans, timelines, budgets, and critical paths
• Thorough knowledge and related work experience of the project management process, theory and lifecycle, including Waterfall and Agile methodology, as well as Project Delivery Framework
• Detail-oriented with proven ability to adapt to a dynamic environment and oversee multiple projects, manage schedules, resource allocation/planning and maximize work efforts across all teams
• Possess excellent prioritization, resource planning and management skills as well as proven ability in the identification, assessment and contingency planning and managing for risk factors
• Proven competency to effectively interact at all levels across the organization, working to build and maintain successful relationships across all departments
• Proven competency in business analysis, requirements definition, and business case production
• Skilled at creating and delivering executive level presentations
• Proven consultative, conflict resolution, negotiation and facilitation skills to gain consensus and ensure delivery of initiatives
• Possess a strong working knowledge of Information Technology Infrastructure Library (ITIL) and SIAM methodologies
• Demonstrated flexibility and be able to work in a time-sensitive environment and meet strict deadlines with sudden and unpredictable changes that may occur
• Ability to improve current processes and procedures; present opportunities for change and help implement them for the benefit of the organization
• Possess a thorough understanding of information technology and its application to business issues; understands the use of information technology in a strategic context; is conversant with current technologies and trends relevant to the organizational goals
• Self-starter with a strong work ethic, who sets high standards for self and others and demonstrates enthusiasm
• Ability to lead virtual teams spread across EY and vendors

Education:

• College degree in computer science / related disciplines or equivalent work experience in IT Industry

Experience:

• 15+ years’ experience in portfolio, program and/or project management with a successful project management track record in full life cycle information technology implementation projects, with proven record of execution to time and budget. Knowledge and understanding of standard project management tools (for example, Microsoft Project, PPM, etc.)

Certification Requirements:

Mandatory:

• PMP / PRINCE 2
• ITIL v2 or v3 Foundations training and higher levels of ITIL Certification
• Agile Certifications (Any)
• Desired:
• Six-Sigma
• SIAM

Ideally, you’ll also have

• Financial management experience
• Experience in Service Delivery